Shipping policy

Blackbriar USA U.S. Shipping Policy

  Thank you for shopping at Blackbriar USA. All orders from Blackbriar USA are subject to our shipping policy, outlined below. If you have any questions about our shipping practices, please contact our dedicated support team at info@dadamerica.com.

  Where We Ship

  Blackbriar USA offers shipping to all USA states, territories, and even APO/FPO addresses.

  All orders must be shipped to a valid, physical address. We do not support shipping to P.O. Boxes at this time.

  Processing

  We process orders during our normal business hours.

  Unless otherwise stated, please allow 1 to 2 business days for us to process your order. Orders received before 1PM PDT are usually shipped on the same day.

  We make every effort to fulfill orders as quickly as possible, but sometimes life throws us a curveball. (Ahem, Covid-19.) If we are experiencing longer than usual processing times, we will notify you either on our site or by email.

  Shipping Rates & Timing

  Blackbriar USA is pleased to offer customers free shipping on all orders above $100. Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order.

  Blackbriar USA has multiple shipping rates, depending on either the product or the shipping method chosen. The shipping charge will be calculated and displayed during checkout. An estimate of the time it takes to deliver your order will be provided on our website. Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order.

  Tracking Your Order

  When your order has shipped, we will send you an email with tracking info so you can check in on the delivery of your order. You can also track your order in our website page – Track your Order 

Can I make changes to or cancel my order?

In our attempt to process and ship your order as fast as possible, orders cannot be changed or canceled after they are placed. We want to get people out on the mountain with their new gear as quickly as possible, so we begin processing orders as soon as they are received. Unfortunately, this means we are unable to cancel or modify an order once it has entered the system. This policy applies to all orders placed on myblackbriar.com.

When will my order ship?

All Orders typically ship within 1-2 business days once the order has been placed. Orders ship Monday through Friday excluding Holidays. You will receive a shipping confirmation email with a tracking number once the order has shipped from the warehouse.

  How to Contact Us

  If you have any questions or concerns regarding your order or the shipping options available, please submit a form in our Contact page